Messing Up at Starbucks, or the Ritual Order of Choice

starbucks

I’m a regular customer at Starbucks. Several times a week, I walk into one, order a drink, wait for it, say thank you, and walk out. I’m sure many of you do the same thing pretty often, if not every day, without even thinking about it.

But I once failed miserably at this banal procedure. It was my first year in the US and I had just arrived from Japan, so many things were still new to me. But Starbucks was definitely not new. I had spent so many hours there studying as an undergraduate student in Japan that it felt like my habitat, even though I was now in Boston. I walked into one store and everything looked familiar – the menu, employees’ uniform, and interior.

“What would you like, ma’am?” It was my turn to order. “Café misto, please?” I answered (or something of the sort). Then the employee – a nice young woman – said something that I had never heard before: “holetoopercetskimhaffanhafforsoy.” Continue reading